Shipping policy

SOVNOVA SHIPPING POLICY

Free Worldwide Shipping

We offer free worldwide shipping on all orders, with no minimum purchase required.

Delivery Times

Orders are processed within 1–3 business days. Estimated delivery time is 10–15 business days from the shipping date, depending on the destination and customs processing times.

Delivery times are estimates only and are not guaranteed. SOVNOVA is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package at any time.

Customs Duties and Import Taxes

International shipments may be subject to customs duties, taxes, or import fees according to the regulations of the destination country. These charges are the responsibility of the customer. SOVNOVA has no control over these fees and cannot predict their amount.

Lost or Damaged Orders

If your order does not arrive within the estimated timeframe or arrives damaged, please contact us at sovnovashop@gmail.com and we will resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at sovnovashop@gmail.com.